Privacy Policy
Introduction
Vivienne Hall is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website (www.viviennehall.com) and use our services.
Who We Are
Vivienne Hall is an IVF consultant providing advisory and consulting services in the field of fertility. This policy applies to all users of www.viviennehall.com (the “Site”). Please read this policy carefully to understand how we collect and use your information, and the measures we take to protect your data.
Vivienne Hall is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy policy).
If you have any questions regarding this privacy policy, including any requests to exercise your legal rights, please contact us at info@viviennehall.com.
Information We Collect
Personal Data: Personal data is any information that can identify you as an individual. We only collect data that is necessary to provide our services or as required by law.
When you use our contact form, you provide:
– Identity Data: This includes your first and last name.
– Contact Data: This includes your email address and phone number.
How We Collect Your Data
We collect data through:
1. Direct interactions: You may provide data directly by filling out our contact form or corresponding with us by email, phone, or otherwise.
2. Cookies and similar technologies: Our Site uses cookies to improve user experience and monitor Site usage.
How We Use Your Data
We will only use your data for the following purposes:
– To respond to inquiries and provide our services.
– To communicate with you about updates, services, and relevant information (with your consent).
– To manage our business operations, including site administration, security, and analytics.
Lawful Basis for Processing
We process your personal data on one or more of the following legal grounds:
– Consent: You have given your consent to receive information from us.
– Contract: Processing is necessary for us to respond to your inquiries about our services.
– Legitimate interests: We may process your data for our legitimate business interests, such as to improve our services, provided that these interests do not override your privacy rights.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Only authorised individuals with a business need will access your data, and they are subject to confidentiality obligations.
In the event of a data breach, we will notify you and any applicable regulators where we are legally required to do so.
Data Sharing
We do not share your personal data with third parties for their own purposes unless required by law. We may share data with trusted third-party service providers who process data on our behalf, such as IT support, subject to strict confidentiality agreements.
Data Retention
We will only retain your data for as long as necessary to fulfil the purposes we collected it for, or as required by law. Data will be securely deleted when no longer required.
Your Legal Rights
Under certain circumstances, you have the following rights under data protection law in relation to your personal data:
– Request access to your personal data.
– Request correction of inaccurate or incomplete data.
– Request erasure of your data when it is no longer necessary.
– Object to processing in certain circumstances.
– Request restriction of processing under certain conditions.
– Request transfer of your data to another party, if applicable.
– Withdraw consent, where we are relying on consent to process your data.
To exercise any of these rights, please contact us at info@viviennehall.com.
Cookies
Cookies help us improve our Site functionality and user experience. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.
Updates to Our Privacy Policy
We may update this policy periodically. The latest version will always be available on this page, and any significant changes will be communicated to you where appropriate.
Contact Us
For further information or to make a request regarding your personal data, please contact us at:
Vivienne Hall IVF Consulting
Email: info@viviennehall.com